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Ordered, and paid with Credit Card for @ Don Sullivan Dog Training Systems. On Collar was the one shown and Tv which "gets the animal's attention, the other had spikes! This is NOT as advertised.

I attempt to get in touch with Thane.com Customer Service, seems that is not possible. As a retired person attempting to live off SS and small pension..this is a large amount for one, let alone two (2nd was a gift). Any

suggestion as to how and how quickly I can receive the correct collar?

Have not even opened the DVD's. When I saw the collar, that was as far as I went... We did not train or Doberman with a spiked collar. Plastic or metal it is still spiked!

Had an Experience with Thane Direct Usa?

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