Thane Direct USA - Want to return it
1 comment
I have had my machine for over 30 days and I know my guarantee is over, I split my payments up,so I paid for the first 30 days , and I haven't used it only once, and I want to return it the person I talked to said they can't except it. They don't except returns.
I said but I am not going to use it. He gave me a refund off of the money I have paid , and I got know where with return. I have a shipping label I am going to send it back .
I have to eat the shipping and handling. Bad customer service.
Reason of review: Return, Exchange or Cancellation Policy.
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
Yes I have had my machine over 30 days talk to a representative and they said they wouldn't take it back but I have been trying for over a month to give it to them they still say I have to pay and I know that is wrong because I have tried to give it back to them